Refund & Cancellation

Last updated September 25, 2026. This policy covers paid FreeMacSpace plans purchased on freemacspace.app.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service inquiries and handles returns for purchases made through Paddle Checkout. You can also reach us at hello@freemacspace.app.

30-day money-back

If you are not satisfied with FreeMacSpace, you may request a full refund within 30 days of the purchase (or renewal) date shown on your Paddle receipt. Lifetime licenses use the same 30-day window from the original purchase date.

Request a refund from the Mac app, or email hello@freemacspace.app with the email used at checkout and your order or transaction ID if you have it. We review requests promptly. Approved refunds are processed by Paddle to your original payment method; timing depends on your bank or card issuer.

Canceling a subscription

Monthly and annual plans renew until you cancel. You can cancel anytime before the next renewal so you are not charged again. After you cancel, you keep access through the end of the period you already paid for.

Use the customer portal link on your Paddle receipt or email, or contact hello@freemacspace.app and we will help you cancel. Lifetime is a one-time purchase and does not renew.

What is not refundable

Requests made more than 30 days after the purchase or renewal date, except where mandatory consumer law gives you a longer right.
Abuse such as repeated purchase-and-refund cycles or license sharing that breaks the one-Mac license rules in our Terms.

Chargebacks

Please contact us or Paddle before opening a chargeback so we can resolve the issue. Chargebacks may lead to license revocation while the dispute is open.

See also the Terms and Privacy pages. Paddle’s own buyer terms may apply in addition to this policy.